Effective Date: 14/08/2025
Last Updated:14/08/2025
1. Qui sommes-nous ?
This website is operated by Château du Chat, a pet boarding facility located in Reffannes, Deux-Sèvres, France. Our website address is: https://chateauduchat.fr.
You can contact us at:
📧 Email: info@chateauduchat.fr
📞 Phone: +33 6 32 56 88 31
2. What Personal Data We Collect and Why
We collect the following personal information:
a. Contact Forms & Booking Enquiries
When you fill out our contact or booking forms, we may collect:
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Your name
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Email address
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Phone number
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Information about your pet(s)
Purpose: To respond to your enquiry and manage your booking.
b. Cookies & Analytics
When you visit our website, we may collect:
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IP address
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Browser type
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Pages visited
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Time spent on the site
Purpose: To monitor and improve website performance using tools like Google Analytics.
3. How We Use Your Information
We only use your personal data to:
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Respond to messages or booking requests
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Manage reservations
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Improve the functionality and content of our website
We do not sell or share your data with third parties except:
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Our hosting provider (for site delivery)
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Email or CRM platforms used to respond to messages
4. Cookies
Cookies are small files stored on your device to improve site functionality.
We use:
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Necessary cookies (e.g., to make forms work)
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Analytics cookies (e.g., Google Analytics)
You can manage cookies in your browser settings or decline non-essential cookies via our cookie banner.
5. Your Rights Under GDPR
As a resident of the EU, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion
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Object to processing
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Withdraw consent
To exercise your rights, contact us at info@chateauduchat.fr
6. How We Protect Your Data
We use secure protocols (HTTPS), regularly update our software, and limit access to personal data.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.
8. Updates to This Policy
We may update this policy from time to time. Any changes will be posted here with a new effective date.
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